First Visit
Financial
Forms
Emergency Care
First Visit

First Visit

We look forward to meeting you on your first orthodontic visit to our office. During this time, we will help you get acquainted with our office and learn about your orthodontic treatment. We understand that each patient’s orthodontic treatment is different, and we promise to give you the personal attention you deserve. Your first orthodontic visit is complimentary and will consist of an examination and discussion of potential treatment options. This important visit will address your orthodontic needs to determine if this is the proper time to begin treatment.

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After we have evaluated your records, we will conduct a treatment consultation to explain all aspects of your treatment in detail. We will provide a complete clinical diagnosis regarding the nature of the problem, a written summary of the findings and a detailed plan that outlines your treatment, goals and estimated fees. We encourage questions from both the patient and the parent, and as such, we provide ample time to answer your questions.

Financial

Financial

Orthodontic treatment is an excellent opportunity to improve the overall dental health for you or your child, and more importantly, financial considerations should not keep you from achieving your goals. Because we understand and realize that there are different financial situations and needs for each individual, we have created flexible payment options for your convenience.

  • If payment is made in full at the beginning of treatment, we offer a fee discount. If you have insurance, we offer the discount on your portion of the fee that is not covered by insurance.
  • We accept 3 major credit cards; Visa, MasterCard and Discover can be automatically charged to your account each month.
  • We can set up a bank draft that can be automatically debited each month.
  • Our signature option and most popular is a no down payment option with affordable monthly payments.
Ortho Care Orthodontics

Insurance

If you have insurance coverage for orthodontics, our insurance coordinator will be happy to assist you in determining the benefits available to you or your family member.

Important insurance information you should know:

  • Your orthodontic insurance plan may have eligibility requirements such as age limits, waiting periods, pre-existing and non-duplicating clauses.
  • If the insured changes employers or if the insurance coverage changes, benefits may also change or be terminated. If you happen to get new insurance, you may need to check on pre-existing clauses.
  • Insurance plans offer different levels of benefits. Orthodontic benefits are not the same as dental benefits.
  • Patients that have a secondary insurance policy must know if there is a non-duplicating clause. This means if your primary insurance pays more than your secondary insurance pays, then your secondary insurance will not pay.
  • Usually there is a lifetime maximum benefit although some plans may renew yearly.
  • Total orthodontic benefits are rarely paid in one payment. Partial payments are usually received throughout the course of treatment until the maximum benefit is paid.
  • We will accept assignment of benefits from your insurance plan and receive payments on your behalf. If no assignment is made, we will file claims so that the insured will be reimbursed directly.
  • Professional care is provided to you, our patient, and not the insurance company. Therefore, the insurance company is responsible to you and you are responsible to us, your orthodontist.
  • If for any reason the estimated amount of your insurance is not paid, it does become your responsibility.
  • We are participating providers for numerous insurance companies. These include but are not limited to Aetna PPO, Ameriplan, Ameritas, Assurant/DHA, BCBS, Careington POS, Cigna PPO, Connection/GEHA, Delta PPO, Delta Premier, DenteMax/.Access PPO, Guardian PPO, Humana PPO, MetLife PPO, Principal PPO, UCCI NFFS, and UHC/DB. We will file claims on your behalf as a courtesy to you. We will also file with any insurance that is out of our network or any insurance company that you may have.
  • If you have any questions or concerns about your insurance and its benefits, please do not hesitate to call our insurance coordinator to assist you.
Forms

Forms

Click on the links below to download your patient information forms. Forms can be filled out online, printed and brought to the office.

Medical History Adult

Medical History Child

Medical History Adult (Spanish)

Medical History Child (Spanish)

Privacy Policy

Acknowledge of Receipt of Notice of Privacy Practices

Emergency Care

Emergency Care

We are always available if you have any problems with your braces. Please call our office if you have an orthodontic emergency and need to schedule an appointment. If the office is closed, and you have a “true” emergency requiring immediate attention, please call one of our emergency numbers:

Charlotte – 1-800-250-2898
Rock Hill1-800-250-2898

Spartanburg1-800-250-2898

You can also contact us for an emergency appointment by clicking on THIS LINK and then please enter the pager number - 8002502898 - then click 'Continue'. From there you'll enter your message to us and click "Send."

Most emergencies can wait to be addressed until your next appointment or until the office re-opens. A loose bracket, band or wire can wait a few days if it is not uncomfortable, but do not go weeks or months with something broken. If you are in discomfort or if something is hurting, do not hesitate to call. We will take care of your problem as soon as possible.

Patient Gallery

Photo Gallery
2 Phase Orthodontic Treatment
Crowding
Spacing
Overjet and Deep Bite
Crossbite
OpenBite
Extracting Teeth
Missing Teeth
Impacted tooth or teeth
Surgical Correction
Photo Gallery

Photo Gallery

In the wonderful world of orthodontics, there are an infinite number of problems to be corrected. Nevertheless, we have compiled this “Before and After” section to visually show you the more common, more obvious and more interesting orthodontic problems that we see and treat daily.

Please feel free to browse through any of the listed sections that may interest you. After a brief description of each section, you will be able to see before orthodontic photos and the after orthodontic photos of patients that we have successfully treated and finished in our practice. Although our goal is to achieve excellence, please understand that finishing cases with an excellent result, a very good result or even just a good result are all acceptable.

We hope you enjoy this section; it is certainly one of our favorites. ENJOY!

Ortho Care Orthodontics

2 Phase Orthodontic Treatment

Ortho Care Orthodontics

Crowding

Ortho Care Orthodontics

Spacing

Ortho Care Orthodontics

Overjet and Deep Bite

Ortho Care Orthodontics

Crossbite

Ortho Care Orthodontics

Openbite

Ortho Care Orthodontics

Extracting Teeth

Ortho Care Orthodontics

Missing Teeth

Ortho Care Orthodontics

Impacted Tooth or Teeth

Ortho Care Orthodontics

Surgical Correction

2 Phase Orthodontic Treatment

2 Phase Orthodontic Treatment

Ortho Care Orthodontics

Two phase orthodontic treatment consists of two separate parts; phase I and phase II. Common concerns for many parents that we hear are “My dentist recommended that my child see an orthodontist, but is it too early to start?” and “My child is teased at school because of his or her teeth.” Phase I treatment is for our younger patients, usually 8-10 years old, that are in mixed dentition (baby and permanent teeth present). We recommend this treatment when certain orthodontic and/or growth problems exist and need to be addressed. Phase I treatment creates more room, more space and an environment to get all the remaining permanent teeth in. We are also able to monitor and influence the growth of the jaws. This treatment typically lasts 12-18 months. Phase II treatment usually follows phase I. Now that all of the permanent teeth are in, a full set of braces is used to correct the bite. This is accomplished with the use of elastics or rubber bands. Phase II can last approximately 12-18 months as well.

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Patient 1

Crowding

Crowding

Ortho Care Orthodontics

Crowded or “crooked” teeth is a very common orthodontic problem to have. Crowding can be classified as mild, moderate or severe. Common concerns that we often hear are “My teeth are too crooked”, or “I can’t floss because there’s no room to get between my teeth” and “I have a tooth behind the others.” During your initial consultation, we will evaluate the amount of crowding and any other problems that may exist. In addition, we will discuss several treatment options for correction. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 12-30+ months.

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Patient 1

Spacing

Spacing

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Spacing or “gaps” between your teeth is a very common orthodontic problem to have. Spacing can be classified as mild, moderate or excessive. Common concerns we often hear are “I want my gaps closed” and “I don’t like this space between my front teeth.” During your initial consultation, we will evaluate the amount of spacing and any other problems that may exist. In addition, we will discuss several treatment options for correction. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 12-30+ months.

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Patient 1

Overjet and Deep Bite

Overjet and Deep Bite

Ortho Care Orthodontics

Overjet (aka overbite) and deep bites are common problems that many potential orthodontic patients are aware of. It is the relationship of how your upper and lower front teeth fit together. Common concerns that we often hear are “I want my overbite corrected”, or “My bottom teeth hit the roof of my mouth” and “I can’t see my bottom teeth when I bite down.” During your initial consultation, we will evaluate the cause and severity of the bite and any other problems that may exist. In addition, several treatment options will be discussed for correction. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 18-30+ months.

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Patient 1

Crossbite

Crossbite

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Crossbites are a common orthodontic problem that we see in both our younger and older patients. Our younger patients with crossbites typically have a narrow upper dental arch, thus the relationship of how the upper and lower teeth fit together is improper. Crossbites in our older patients can be classified as mild, moderate or severe thus treatment options will vary. Please understand that this type of bite can affect both the back and front teeth. Common concerns that we often hear are “My teeth don’t fit right in the back” and “My dentist said I have a crossbite.” During initial consultation, we will evaluate the severity of the crossbite and any other problems that may exist. In addition, we will discuss several treatment options for correction. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 18-30+ months.

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Patient 1

OpenBite

OpenBite

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While openbites are not one of the most common of problems, potential orthodontic patients and/or parents are definitely aware that it exists. Having an openbite in the front means that when you bite down and your back teeth are touching, there is a space or gap between your upper and lower teeth in the front. In other words, your front teeth do not touch or overlap as they should. Common concerns we often hear are “I have a big space between my teeth” and “I can’t bite into food from the front, I have to bite from the side.” During your initial consultation, we will evaluate the cause and severity of the openbite, and any other problems that may exist. In addition, several treatment options will be discussed for correction. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 18-30+ months.

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Patient 1

Extracting Teeth

Extracting Teeth

Ortho Care Orthodontics

Extracting or removing teeth becomes a treatment option for many orthodontic patients. While there are a number of reasons for us to recommend extracting teeth, it is often a good solution for correcting certain orthodontic problems. The most common reasons for extracting teeth (usually 4 teeth) are moderate to severe crowding (crooked teeth), protrusion of teeth and to improve facial profiles. Other bite corrections can be accomplished by extracting 1 or 2 teeth. Common concerns we often hear are “My teeth stick out too far” and “My teeth are too crooked.” During your initial consultation, we will discuss your orthodontic problems and advise. If we think you can benefit from this type of treatment, we will include it as a treatment option. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 28-32+ months.

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Patient 1

Missing Teeth

Missing Teeth

Ortho Care Orthodontics

Unfortunately, not everyone has a full complement of permanent teeth. A missing tooth or teeth is actually a very common problem that we see. Some patients are missing a tooth because it never developed from birth (congenitally missing), while others have had a tooth/teeth extracted or removed for a number of different reasons. Common concerns we often hear are “My Dentist told me that I am missing a permanent tooth” and “I want my teeth lined up so I can get some bridge work or implants.” If a single tooth or teeth are missing in our younger patients, treatment options to close the space will be discussed. When multiple teeth are missing in our adult patients, our goal is to align all of the remaining teeth in their most ideal position and hold the spaces where the teeth are missing. Once the braces are removed, bridges or implants will be recommended to give you a full complement of teeth. Depending on the complexity of the case and the treatment plan of choice, estimated treatment times can last from 18-30+ months.

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Patient 1

Impacted tooth or teeth

Impacted Tooth or Teeth

Ortho Care Orthodontics

An impacted tooth is a tooth that is usually permanent and has not successfully erupted into the mouth. This situation can occur for a number of reasons. The most common cause is crowding. This means that there is not adequate space or room for the tooth, thus leaving it blocked out of the arch. Secondly, a tooth may erupt in an unfavorable direction, thus causing an impaction. While wisdom teeth, or third molars, are the most likely to become impacted, canines are also quite common. In fact, individuals that present to their dentist with an impacted canine or any other impacted tooth/teeth are usually referred to an Orthodontist for evaluation and treatment. Common concerns that we often hear are “I’ve got a tooth up in my gums that won’t come in” and “My dentist said that I have an impacted tooth.” During your initial consultation, we will evaluate any impacted tooth/teeth and any other problems that may exist. In addition, several treatment options will be discussed for correction. Depending on the severity of the impaction(s) and the treatment plan of choice, estimated treatment times can last from 18-30+ months.

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Patient 1

Surgical Correction

Surgical Correction

Ortho Care Orthodontics

The purpose of Orthognathic surgery is to correct functional and esthetic problems that are due to underlying skeletal deformities. Surgical jaw correction is needed if a patient has a skeletal problem or discrepancy that is not likely to be corrected by orthodontic tooth movement alone. These are abnormalities of the facial bones, specifically the jaw and associated teeth. Common concerns that we often hear are “I have a severe overbite and my teeth don’t line up” and “I have a bad underbite.” If we diagnose you or your child with a skeletal problem during your initial consultation, several treatment options will be discussed. A collective decision will be made for the type of treatment that best suites your needs. Depending on the severity of the case and the treatment plan of choice, estimated treatment times can last from 24-36+ months.